Microsoft Dynamics CRM 2013 is arguably the best overall Customer Relationship Management solution on the market today. No other CRM product matches the unique combination of features, flexibility, innovation, and value. With an intuitive new user interface, Dynamics CRM 2013 gives your employees quick access to all of the information that they need to sell more, market more efficiently, and wow your existing customers with terrific customer care. Microsoft Dynamics CRM makes it easier than ever to collaborate thanks to built-in business social features and to drive outcomes with its unique process-driven approach.

Every business relies on customer relationships to build and grow value over time. The high value customer is the one who helps your organization remain profitable.  Do you know:

• who your most valuable customers are?
• how they want to be communicated to?
• how you can provide them with appropriate services and product?
• what they are looking for from you?

Being able to proactively predict, serve and deliver on the constantly changing needs of your customers; and to provide that information to every touch point in your organization is a key differentiator that will help you become a leader in your industry with a reputation for delivering outstanding customer service.

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that gives you the tools and capabilities needed to create and maintain a complete view and history of your customer, from first contact through to purchase and post-sales.

Organizations also need to manage other relationships that are integral to success, such as -employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these scenarios to enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

Logix can help you deploy solutions that enhance your sales and marketing process by making data about your customers available to those who need it, when they need it.

Logix is your one partner for:

Data Migration: Logix helps organizations migrate data from existing CRM solutions to Microsoft Dynamics CRM 2013. From Business Contact Manager to ACT! Logix has experience porting over data in nearly all customer relationship solutions. Logix will help you migrate quickly, efficiently, and pain free. Penrod Software works with organizations to help migrate data from software such as Microsoft BCM, Sage, SalesForce, Goldmine and more! Logix helps customers prepare and track the many details of information migration. It is our commitment to personalized solutions that makes Logix one of the preferred companies when it comes to data migration.

Customized Workflows: Logix, with the help of Microsoft Dynamics CRM 2013, can develop custom workflows or “Processes” to better enable companies to develop their CRM around their sales cycle. With CRM 2013, Microsoft has taken workflow even further by adding interactive dialogues. These dialogues can collect and process information using scripts which help walk users through a process. Dialogs require user input upon completion. This way, even if a person has never used Dynamics CRM before, the system will walk them through from lead to opportunity