With IT strategy set and technology selected, Logix moves into implementation consultancy, where we draw on unrivaled knowledge and experience to support all those aspects of managing an implementation not covered by software development.
We know that implementing a major new software solution is a big decision. We know how important it is to your business– and your bottom line.
With Logix’s experience implementing systems for many companies, from very small businesses to extremely large ones, from single locations to multi-national, widely distributed offices and terminals, we can provide you with the assurance and confidence that comes with our qualified team, process methodology, thorough planning, comprehensive training and collaborative approach.
We make it our priority to insure a smooth transition during your software implementation process. We follow it up with on-going customer support, optional business audit services and extensive educational opportunities — to help you realize the maximum value and operating efficiencies.
Our implementation process ensures that:
- Deliverables are well-defined, documented and signed off
- Technical pre-requisites are documented and communicated
- Delivery process is understood and agreed to by all key participants
- Solution is designed and tested to meet client specifications
- Progress is documented and communicated to key participants and sponsors
- Changes are managed and controlled
- Issues are logged, tracked, and acted upon
- The deployment of the solution is controlled and risk-free
- Production is fully supported
- Knowledge is shared and reused
The failure of one of these factors impacts the implementation and success of the project. Based on our extensive experience, expertise and industry best practices we have developed an implementation methodology that, together with our partners, enables us to offer unparalleled service.